When your order ships, we email you a shipping confirmation with your tracking number. If you can't find it, check your spam or promotions folder.
You will need your order number and the email used at checkout, or the tracking number from your shipping email. You can also sign in to your account to see your order status.
Delivery times
- Processing: 1–2 business days
- Transit: 7–12 business days after dispatch
- Total: about 8–14 business days from order confirmation
Carrier tracking can take 24–72 hours to show the first scan. Large items may ship in several parcels with separate tracking numbers.
Need help?
If your tracking hasn't moved for several days, or shows delivered but you haven't received your parcel, contact us at contact@cinelodge.com or +1 (240) 624-4319, Monday to Friday, 9:00 a.m. to 6:00 p.m. ET. See our Shipping Policy for details.